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"Mobile phone customer retention strategies and Chinese e-commerce."
Jianping Peng, Jing Quan, Shaoling Zhang (2013)
- Jianping Peng, Jing Quan, Shaoling Zhang:
Mobile phone customer retention strategies and Chinese e-commerce. Electron. Commer. Res. Appl. 12(5): 321-327 (2013)
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