"Managing the online customer experience and subsequent consumer responses ..."

Eirini Koronaki, Aspasia Vlachvei, Anastasios Panopoulos (2023)

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DOI: 10.1016/J.ELERAP.2023.101242

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type: Journal Article

metadata version: 2023-04-29

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Eirini Koronaki, Aspasia Vlachvei, Anastasios Panopoulos:
Managing the online customer experience and subsequent consumer responses across the customer journey: A review and future research agenda. Electron. Commer. Res. Appl. 58: 101242 (2023)

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