"Adding clicks to bricks: A study of the consequences on customer loyalty ..."

Estela Fernández-Sabiote, Sergio Román (2012)

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DOI: 10.1016/J.ELERAP.2011.07.007

access: closed

type: Journal Article

metadata version: 2024-10-06

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Estela Fernández-Sabiote, Sergio Román:
Adding clicks to bricks: A study of the consequences on customer loyalty in a service context. Electron. Commer. Res. Appl. 11(1): 36-48 (2012)

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