"The challenge for multichannel services: Cross-channel free-riding behavior."

Hung-Chang Chiu et al. (2011)

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DOI: 10.1016/J.ELERAP.2010.07.002

access: closed

type: Journal Article

metadata version: 2020-02-22

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Hung-Chang Chiu, Yi-Ching Hsieh, Jinshyang Roan, Kuan-Jen Tseng, Jung-Kuei Hsieh:
The challenge for multichannel services: Cross-channel free-riding behavior. Electron. Commer. Res. Appl. 10(2): 268-277 (2011)

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