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"The EBS management model: an effective measure of e-commerce satisfaction ..."
Mingxuan Wu, Ergun Gide, Rod Jewell (2014)
- Mingxuan Wu, Ergun Gide, Rod Jewell:
The EBS management model: an effective measure of e-commerce satisfaction in SMEs in the service industry from a management perspective. Electron. Commer. Res. 14(1): 71-86 (2014)
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