"Design of online survey system with an advanced IPA discrimination index ..."

Hsiang-Chuan Liu et al. (2014)

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DOI: 10.1007/S10660-014-9141-8

access: closed

type: Journal Article

metadata version: 2020-03-13

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  - https://dblp.org/rec/journals/ecr/LiuJMJL14
Hsiang-Chuan Liu, Bai-Cheng Jeng, Yi-Ting Mai, Yu-Du Jheng, Hao-Tung Lin:
Design of online survey system with an advanced IPA discrimination index for customer satisfaction assessment. Electron. Commer. Res. 14(3): 223-243 (2014)

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