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"Service innovation readiness: Dimensions and performance outcome."
HsiuJu Rebecca Yen et al. (2012)
- HsiuJu Rebecca Yen, Wenkai Wang, Chih-Ping Wei, Sheila Hsuan-Yu Hsu, Hung-Chang Chiu:
Service innovation readiness: Dimensions and performance outcome. Decis. Support Syst. 53(4): 813-824 (2012)
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