"Closed-form evaluations and open-ended comment options: How do they affect ..."

Xun Xu (2021)

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DOI: 10.1016/J.DSS.2021.113525

access: closed

type: Journal Article

metadata version: 2024-01-11

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Xun Xu:
Closed-form evaluations and open-ended comment options: How do they affect customer online review behavior and reflect satisfaction with hotels? Decis. Support Syst. 145: 113525 (2021)

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