"Identifying issues in customer relationship management at Merck-Medco."

Gholamreza Torkzadeh, Jerry Cha-Jan Chang, Gregory W. Hansen (2006)

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DOI: 10.1016/J.DSS.2005.10.003

access: closed

type: Journal Article

metadata version: 2020-02-20

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Gholamreza Torkzadeh, Jerry Cha-Jan Chang, Gregory W. Hansen:
Identifying issues in customer relationship management at Merck-Medco. Decis. Support Syst. 42(2): 1116-1130 (2006)

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