"Improving debt collection via contact center information: A predictive ..."

Catalina Sánchez, Sebastián Maldonado, Carla Vairetti (2022)

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DOI: 10.1016/J.DSS.2022.113812

access: closed

type: Journal Article

metadata version: 2022-07-11

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Catalina Sánchez, Sebastián Maldonado, Carla Vairetti:
Improving debt collection via contact center information: A predictive analytics framework. Decis. Support Syst. 159: 113812 (2022)

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