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"Listening to online reviews: A mixed-methods investigation of customer ..."
Fuzhen Liu et al. (2021)
- Fuzhen Liu, Kee-Hung Lai, Jiang Wu, Wenjing Duan:
Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy. Decis. Support Syst. 149: 113609 (2021)
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