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"Managing customer relationships through E-business decision support ..."
Rajiv Kohli et al. (2001)
- Rajiv Kohli, Frank Piontek, Tim Ellington, Tom VanOsdol, Marylou Shepard, Gary Brazel:
Managing customer relationships through E-business decision support applications: a case of hospital-physician collaboration. Decis. Support Syst. 32(2): 171-187 (2001)
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