"Walking on air or hopping mad? Understanding the impact of emotions, ..."

Suparna Dhar, Indranil Bose (2022)

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DOI: 10.1016/J.DSS.2022.113769

access: closed

type: Journal Article

metadata version: 2023-08-28

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Suparna Dhar, Indranil Bose:
Walking on air or hopping mad? Understanding the impact of emotions, sentiments and reactions on ratings in online customer reviews of mobile apps. Decis. Support Syst. 162: 113769 (2022)

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