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"Incident response teams in IT operations centers: the T-TOCs model of team ..."
Judith M. Brown, Steven L. Greenspan, Robert Biddle (2016)
- Judith M. Brown, Steven L. Greenspan, Robert Biddle:
Incident response teams in IT operations centers: the T-TOCs model of team functionality. Cogn. Technol. Work. 18(4): 695-716 (2016)
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