"Conversational agents in business: A systematic literature review and ..."

Rodrigo Bavaresco et al. (2020)

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DOI: 10.1016/J.COSREV.2020.100239

access: closed

type: Journal Article

metadata version: 2024-04-25

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Rodrigo Bavaresco, Diórgenes Eugênio da Silveira, Eduardo Souza dos Reis, Jorge L. V. Barbosa, Rodrigo da Rosa Righi, Cristiano André da Costa, Rodolfo Stoffel Antunes, Márcio Miguel Gomes, Clauter Gatti, Mariangela Vanzin, Saint Clair Junior, Elton Silva, Carlos Moreira:
Conversational agents in business: A systematic literature review and future research directions. Comput. Sci. Rev. 36: 100239 (2020)

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