"Perceived service quality discrepancies between telecommunication service ..."

Lin-Kung Chen, Wei-Ning Yang (2015)

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DOI: 10.1016/J.CSI.2015.02.012

access: closed

type: Journal Article

metadata version: 2020-02-20

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Lin-Kung Chen, Wei-Ning Yang:
Perceived service quality discrepancies between telecommunication service provider and customer. Comput. Stand. Interfaces 41: 85-97 (2015)

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