"Invisible Work of Telephone Operators: An Ethnocritical Analysis."

Michael J. Muller (1999)

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DOI: 10.1023/A:1008603223106

access: closed

type: Journal Article

metadata version: 2020-06-05

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Michael J. Muller:
Invisible Work of Telephone Operators: An Ethnocritical Analysis. Comput. Support. Cooperative Work. 8(1-2): 31-61 (1999)

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