"Silent Abandonment in Contact Centers: Estimating Customer Patience from ..."

Antonio Castellanos, Galit B. Yom-Tov, Yair Goldberg (2023)

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DOI: 10.48550/ARXIV.2304.11754

access: open

type: Informal or Other Publication

metadata version: 2023-05-02

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  - journals/corr/abs-2304-11754
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  - https://dblp.org/rec/journals/corr/abs-2304-11754
Antonio Castellanos, Galit B. Yom-Tov, Yair Goldberg:
Silent Abandonment in Contact Centers: Estimating Customer Patience from Uncertain Data. CoRR abs/2304.11754 (2023)

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