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"Proactive Detractor Detection Framework Based on Message-Wise Sentiment ..."
Juan Sebastián Salcedo Gallo et al. (2022)
- Juan Sebastián Salcedo Gallo, Jesus Solano, Javier Hernán García, David Zarruk-Valencia, Alejandro Correa Bahnsen:
Proactive Detractor Detection Framework Based on Message-Wise Sentiment Analysis Over Customer Support Interactions. CoRR abs/2211.03923 (2022)
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