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"A Framework in CRM Customer Lifecycle: Identify Downward Trend and ..."
Kun Hu et al. (2018)
- Kun Hu, Zhe Li, Ying Liu, Luyin Cheng, Qi Yang, Yan Li:
A Framework in CRM Customer Lifecycle: Identify Downward Trend and Potential Issues Detection. CoRR abs/1802.08974 (2018)
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