"The Use of ITIL for Process Optimisation in the IT Service Centre of Harz ..."

Hans-Jürgen Scheruhn, Christian Reinboth, Thomas Habel (2007)

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DOI: —

access: open

type: Informal or Other Publication

metadata version: 2022-10-02

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  - journals/corr/abs-0705-2351
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  - https://dblp.org/rec/journals/corr/abs-0705-2351
Hans-Jürgen Scheruhn, Christian Reinboth, Thomas Habel:
The Use of ITIL for Process Optimisation in the IT Service Centre of Harz University, exemplified in the Release Management Process. CoRR abs/0705.2351 (2007)

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