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"Comparison of customer balking and reneging behavior to queueing theory ..."
Amit Pazgal, Sonja Radas (2008)
- Amit Pazgal, Sonja Radas:
Comparison of customer balking and reneging behavior to queueing theory predictions: An experimental study. Comput. Oper. Res. 35(8): 2537-2548 (2008)
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