"Development of a workforce management system for a customer hotline service."

C. K. Y. Lin, K. F. Lai, S. L. Hung (2000)

> Home

Details and statistics

DOI: 10.1016/S0305-0548(99)00072-6

access: closed

type: Journal Article

metadata version: 2020-02-18

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/cor/LinLH00
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/cor/LinLH00
C. K. Y. Lin, K. F. Lai, S. L. Hung:
Development of a workforce management system for a customer hotline service. Comput. Oper. Res. 27(10): 987-1004 (2000)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.