"Markov chain models of a telephone call center with call blending."

Alexandre Deslauriers et al. (2007)

> Home

Details and statistics

DOI: 10.1016/J.COR.2005.06.019

access: closed

type: Journal Article

metadata version: 2021-10-14

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/cor/DeslauriersLPIA07
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/cor/DeslauriersLPIA07
Alexandre Deslauriers, Pierre L'Ecuyer, Juta Pichitlamken, Armann Ingolfsson, Athanassios N. Avramidis:
Markov chain models of a telephone call center with call blending. Comput. Oper. Res. 34(6): 1616-1645 (2007)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.