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"Service quality and ERP implementation: A conceptual and empirical study ..."
Tsu-Ming Yeh, Ching-Chow Yang, Wen-Tsann Lin (2007)
- Tsu-Ming Yeh, Ching-Chow Yang, Wen-Tsann Lin:
Service quality and ERP implementation: A conceptual and empirical study of semiconductor-related industries in Taiwan. Comput. Ind. 58(8-9): 844-854 (2007)
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