"Performance measurement of the after-sales service network - Evidence from ..."

Paolo Gaiardelli, Nicola Saccani, Lucrezia Songini (2007)

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DOI: 10.1016/J.COMPIND.2007.05.008

access: closed

type: Journal Article

metadata version: 2021-10-14

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Paolo Gaiardelli, Nicola Saccani, Lucrezia Songini:
Performance measurement of the after-sales service network - Evidence from the automotive industry. Comput. Ind. 58(7): 698-708 (2007)

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