"Using SERVQUAL to assess the quality of e-learning experience."

Godwin J. Udo, Kallol Kumar Bagchi, Peeter Kirs (2011)

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DOI: 10.1016/J.CHB.2011.01.009

access: closed

type: Journal Article

metadata version: 2020-02-18

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Godwin J. Udo, Kallol Kumar Bagchi, Peeter Kirs:
Using SERVQUAL to assess the quality of e-learning experience. Comput. Hum. Behav. 27(3): 1272-1283 (2011)

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