"Can chatbots satisfy me? A mixed-method comparative study of satisfaction ..."

Yu-li Liu et al. (2023)

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DOI: 10.1016/J.CHB.2023.107716

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type: Journal Article

metadata version: 2024-09-02

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Yu-li Liu, Bo Hu, Wenjia Yan, Zhi Lin:
Can chatbots satisfy me? A mixed-method comparative study of satisfaction with task-oriented chatbots in mainland China and Hong Kong. Comput. Hum. Behav. 143: 107716 (2023)

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