"Service quality, satisfaction, stickiness, and usage intentions: An ..."

Che Hui Lien, Yang Cao, Xing Zhou (2017)

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DOI: 10.1016/J.CHB.2016.11.061

access: closed

type: Journal Article

metadata version: 2020-02-18

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  - https://dblp.org/rec/journals/chb/LienCZ17
Che Hui Lien, Yang Cao, Xing Zhou:
Service quality, satisfaction, stickiness, and usage intentions: An exploratory evaluation in the context of WeChat services. Comput. Hum. Behav. 68: 403-410 (2017)

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