"Theory of planning behavior (TPB) and customer satisfaction in the ..."

Chechen Liao, Jian-Liang Chen, David C. Yen (2007)

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DOI: 10.1016/J.CHB.2006.05.006

access: closed

type: Journal Article

metadata version: 2020-02-18

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Chechen Liao, Jian-Liang Chen, David C. Yen:
Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model. Comput. Hum. Behav. 23(6): 2804-2822 (2007)

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