"Developing a formative scale to measure consumers' trust toward ..."

Oscar Hengxuan Chi et al. (2021)

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DOI: 10.1016/J.CHB.2021.106700

access: closed

type: Journal Article

metadata version: 2021-03-02

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  - https://dblp.org/rec/journals/chb/ChiJLG21
Oscar Hengxuan Chi, Shizhen Jia, Yafang Li, Dogan Gürsoy:
Developing a formative scale to measure consumers' trust toward interaction with artificially intelligent (AI) social robots in service delivery. Comput. Hum. Behav. 118: 106700 (2021)

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