"The impact of customer interface quality, satisfaction and switching costs ..."

Hsin Hsin Chang, Su Wen Chen (2008)

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DOI: 10.1016/J.CHB.2008.04.014

access: closed

type: Journal Article

metadata version: 2020-02-18

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  - https://dblp.org/rec/journals/chb/ChangC08
Hsin Hsin Chang, Su Wen Chen:
The impact of customer interface quality, satisfaction and switching costs on e-loyalty: Internet experience as a moderator. Comput. Hum. Behav. 24(6): 2927-2944 (2008)

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