"Switching behavior and customer satisfaction in mobile services: Analyzing ..."

Cristina Calvo-Porral, Jean-Pierre Lévy-Mangin (2015)

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DOI: 10.1016/J.CHB.2015.03.057

access: closed

type: Journal Article

metadata version: 2020-02-18

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Cristina Calvo-Porral, Jean-Pierre Lévy-Mangin:
Switching behavior and customer satisfaction in mobile services: Analyzing virtual and traditional operators. Comput. Hum. Behav. 49: 532-540 (2015)

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