"A hybrid approach based on SERVQUAL and fuzzy TOPSIS for evaluating ..."

Anjali Awasthi et al. (2011)

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DOI: 10.1016/J.CIE.2011.04.019

access: closed

type: Journal Article

metadata version: 2021-10-14

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Anjali Awasthi, Satyaveer Singh Chauhan, Hichem Omrani, Ariyo Panahi:
A hybrid approach based on SERVQUAL and fuzzy TOPSIS for evaluating transportation service quality. Comput. Ind. Eng. 61(3): 637-646 (2011)

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