"CRM Excellence at KLM Royal Dutch Airlines."

Stijn Viaene, Bjorn Cumps (2005)

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DOI: 10.17705/1CAIS.01627

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type: Journal Article

metadata version: 2022-06-10

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Stijn Viaene, Bjorn Cumps:
CRM Excellence at KLM Royal Dutch Airlines. Commun. Assoc. Inf. Syst. 16: 27 (2005)

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