"Extending CRM in the Retail Industry: An RFID-Based Personal Shopping ..."

E. W. T. Ngai et al. (2008)

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DOI: 10.17705/1CAIS.02316

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type: Journal Article

metadata version: 2025-01-19

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E. W. T. Ngai, Karen Ka-Leung Moon, James N. K. Liu, K. F. Tsang, R. Law, F. F. C. Suk, I. C. L. Wong:
Extending CRM in the Retail Industry: An RFID-Based Personal Shopping Assistant System. Commun. Assoc. Inf. Syst. 23: 16 (2008)

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