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"User Influence in E-Service Evolution: A Case Study of E-Banking."
Hilkka Merisalo-Rantanen et al. (2009)
- Hilkka Merisalo-Rantanen, Matti Rossi, Petri Hallikainen, Kari Nurmimäki:
User Influence in E-Service Evolution: A Case Study of E-Banking. Commun. Assoc. Inf. Syst. 24: 41 (2009)
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