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"Role of word of mouth in online store loyalty."
Dinesh K. Gauri, Amit Bhatnagar, H. Raghav Rao (2008)
- Dinesh K. Gauri, Amit Bhatnagar, H. Raghav Rao:
Role of word of mouth in online store loyalty. Commun. ACM 51(3): 89-91 (2008)
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