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"Visualization strategies and tools for enhancing customer relationship ..."
Shobha Ganapathy, C. Ranganathan, Balaji Sankaranarayanan (2004)
- Shobha Ganapathy, C. Ranganathan, Balaji Sankaranarayanan:
Visualization strategies and tools for enhancing customer relationship management. Commun. ACM 47(11): 92-99 (2004)
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