"Road towards Lean Six Sigma in service industry: a multi-factor integrated ..."

Loukas K. Tsironis, Alexandros G. Psychogios (2016)

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DOI: 10.1108/BPMJ-08-2015-0118

access: closed

type: Journal Article

metadata version: 2020-06-18

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Loukas K. Tsironis, Alexandros G. Psychogios:
Road towards Lean Six Sigma in service industry: a multi-factor integrated framework. Bus. Process. Manag. J. 22(4): 812-834 (2016)

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