"Exploring the role of new and enhanced BPM capabilities in customer ..."

Mojca Indihar Stemberger et al. (2024)

> Home

Details and statistics

DOI: 10.1108/BPMJ-10-2023-0838

access: closed

type: Journal Article

metadata version: 2025-01-09

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/bpmj/StembergerBMJ24
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/bpmj/StembergerBMJ24
Mojca Indihar Stemberger, Vesna Bosilj-Vuksic, Frank Morelli, Jurij Jaklic:
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter? Bus. Process. Manag. J. 30(8): 120-143 (2024)

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.