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"Getting users involved in aligning their needs with business processes ..."
Kênia Soares Sousa et al. (2011)
- Kênia Soares Sousa, Hildeberto Mendonça, Amandine Lievyns, Jean Vanderdonckt:
Getting users involved in aligning their needs with business processes models and systems. Bus. Process. Manag. J. 17(5): 748-786 (2011)
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