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"Assessing the implementation and effectiveness of process management ..."
Michael H. Small, Mahmoud M. Yasin, Jafar Alavi (2011)
- Michael H. Small, Mahmoud M. Yasin, Jafar Alavi:
Assessing the implementation and effectiveness of process management initiatives at technologically consistent firms. Bus. Process. Manag. J. 17(1): 6-20 (2011)
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