"Role of process knowledge in business process improvement methodology: a ..."

Ravi Seethamraju, Olivera Marjanovic (2009)

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DOI: 10.1108/14637150911003784

access: closed

type: Journal Article

metadata version: 2021-10-14

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Ravi Seethamraju, Olivera Marjanovic:
Role of process knowledge in business process improvement methodology: a case study. Bus. Process. Manag. J. 15(6): 920-936 (2009)

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