"Measurement in business processes: a systematic review."

Laura Sánchez-González et al. (2010)

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DOI: 10.1108/14637151011017976

access: closed

type: Journal Article

metadata version: 2020-06-18

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Laura Sánchez-González, Félix García, Francisco Ruiz, Mario Piattini Velthuis:
Measurement in business processes: a systematic review. Bus. Process. Manag. J. 16(1): 114-134 (2010)

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