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"Improving the efficiency of public administrations through business ..."

Marta Rinaldi, Roberto Montanari, Eleonora Bottani (2015)

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DOI: 10.1108/BPMJ-06-2014-0054

access: closed

type: Journal Article

metadata version: 2020-06-18

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Marta Rinaldi, Roberto Montanari, Eleonora Bottani:
Improving the efficiency of public administrations through business process reengineering and simulation: A case study. Bus. Process. Manag. J. 21(2): 419-462 (2015)

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