"Process-related value propositions of enterprise social media use for the ..."

Florian Johannsen (2018)

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DOI: 10.1108/BPMJ-03-2016-0049

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type: Journal Article

metadata version: 2020-06-18

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Florian Johannsen:
Process-related value propositions of enterprise social media use for the external communication with end consumers. Bus. Process. Manag. J. 24(1): 183-215 (2018)

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