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"Critical success factors for change management in business process management."
Juliano Idogawa, Flávio Santino Bizarrias, Ricardo Câmara (2023)
- Juliano Idogawa, Flávio Santino Bizarrias, Ricardo Câmara:
Critical success factors for change management in business process management. Bus. Process. Manag. J. 29(7): 2009-2033 (2023)
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