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"The role of trust in the governance of business process outsourcing ..."
Penelope Sue Greenberg, Ralph H. Greenberg, Yvonne Lederer Antonucci (2008)
- Penelope Sue Greenberg, Ralph H. Greenberg, Yvonne Lederer Antonucci:
The role of trust in the governance of business process outsourcing relationships: A transaction cost economics approach. Bus. Process. Manag. J. 14(5): 593-608 (2008)
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