"Optimisation of the determinants of e-service operations."

Sid Ghosh, Heston Surjadjaja, Jiju Antony (2004)

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DOI: 10.1108/14637150410567848

access: closed

type: Journal Article

metadata version: 2020-06-18

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Sid Ghosh, Heston Surjadjaja, Jiju Antony:
Optimisation of the determinants of e-service operations. Bus. Process. Manag. J. 10(6): 616-635 (2004)

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